Review System Features & Highlights

review funnel - how it works

Review Acquisition

 

  • Collect reviews via customized “review funnel” landing pages and widgets
  • Embed review collection widgets on business websites, social pages, etc.
  • Provide a mobile-optimized customer experience through the funnel
  • Generate reviews on major, local and industry sites
  • Segment positive vs. negative feedback to pre-empt and filter out negative reviews
  • Guide customers with clear instructions and conversion triggers for 100s of sites
  • Engage customers with coupons and offers
  • Branded landing pages and widgets

review funnel - acquisition

Review Campaigns

 

  • Customizable email and text message campaigns, templates, timing and sequence
  • Automate sending, follow-up, removal and de-duplication of campaign recipients
  • Upload client list one at a time or in bulk via CSV or Excel file
  • Simple, branded forms for customer onboarding and opt-in
  • Measured performance with email open, click and conversion tracking
  • Collect reviews on-location with compliant “kiosk mode”
  • Extend campaigns to all customer interactions with email signature snippets, widgets
  • Customizable email, SMS and MMS templates

review analytics on macbook

Monitoring and Reporting Features

 

  • Monitor major, minor and industry-specific review sites for new reviews
  • Get review alerts every time anyone posts a new review so that you can personalize your response
  • See data on reviewer clicks, click-throughs and conversions through the funnel
  • Scheduled reports emailed out each month

Review Marketing Features

 

  • Auto-sharing of positive reviews to social media profiles
  • Review stream to highlight the latest and greatest reviews on your website
  • Copy/paste embed code for super easy “social proof”
  • SEO-friendly rich-snippet / schema markup for reviews and aggregate rating
  • Connect on Social popup to build your social media following
  • Coupon add-on functionality gives the ability to add an offer / discount to sequence
  • Newsletter sign up form integration within the sequence