Review System Features & Highlights
Review Acquisition
- Collect reviews via customized “review funnel” landing pages and widgets
- Embed review collection widgets on business websites, social pages, etc.
- Provide a mobile-optimized customer experience through the funnel
- Generate reviews on major, local and industry sites
- Segment positive vs. negative feedback to pre-empt and filter out negative reviews
- Guide customers with clear instructions and conversion triggers for 100s of sites
- Engage customers with coupons and offers
- Branded landing pages and widgets
Review Campaigns
- Customizable email and text message campaigns, templates, timing and sequence
- Automate sending, follow-up, removal and de-duplication of campaign recipients
- Upload client list one at a time or in bulk via CSV or Excel file
- Simple, branded forms for customer onboarding and opt-in
- Measured performance with email open, click and conversion tracking
- Collect reviews on-location with compliant “kiosk mode”
- Extend campaigns to all customer interactions with email signature snippets, widgets
- Customizable email, SMS and MMS templates
Monitoring and Reporting Features
- Monitor major, minor and industry-specific review sites for new reviews
- Get review alerts every time anyone posts a new review so that you can personalize your response
- See data on reviewer clicks, click-throughs and conversions through the funnel
- Scheduled reports emailed out each month
Review Marketing Features
- Auto-sharing of positive reviews to social media profiles
- Review stream to highlight the latest and greatest reviews on your website
- Copy/paste embed code for super easy “social proof”
- SEO-friendly rich-snippet / schema markup for reviews and aggregate rating
- Connect on Social popup to build your social media following
- Coupon add-on functionality gives the ability to add an offer / discount to sequence
- Newsletter sign up form integration within the sequence